Transforming Operations

Enhancing Efficiency, Maximizing Revenue, and Empowering Dental Practices

The Challenge

Overcoming Operational Challenges in ​Healthcare

A healthcare practice faces operational hurdles, such as server infrastructure issues, limited front desk space, patient management difficulties, billing inefficiencies, and underutilized operation rooms. These challenges impede performance and revenue potential. To optimize operations and maximize earnings, the practice must streamline processes and address these issues.

Addressing infrastructure and space constraints is crucial to enhance data accessibility, patient records, and overall efficiency. Resolving server issues and expanding front desk space improve patient care and experience.

Addressing billing inefficiencies and optimizing resource utilization unlocks earning potential and fosters financial stability. This involves tackling challenges in collecting outstanding claims and maximizing the utilization of operation rooms.


Increase in Revenue


Reduction in Outstanding Claims


Increase in Patient Bookings


Increase in Answered Calls

The Solution

Enhancing Dental Practice Operations

Unique Issues Addressed

  • Remote front desk staff capable of managing higher call volumes.
  • More efficient scheduling and eligibility checks.
  • Creation and maintenance of a robust recall list.
  • Optimization of operation room utilization and increased patient bookings.

Remote Billing

  • Collection of over 90% of outstanding claims.
  • Prompt handling of all new claims with an error rate of less than 5%.
  • Significantly increased cash flow.
  • Reduced pressure of claim collection, allowing more focus on patient care.

VoIP Infrastructural Issues

  • Recorded all calls, providing quality assurance.
  • Ability to confirm patient complaints.
  • Maintained 99% uptime, ensuring uninterrupted service.
  • Resilient performance during power outages or inclement weather.

Local Marketing Initiatives

  • Identification of the target audience.
  • Implementation of advertising on the Meta platform and in local magazines.
  • Boosted visibility in the local market.
  • Increased digital campaign responses and website traffic.

“Our practice has experienced tremendous value from the services provided by On Call Practice. They have alleviated significant operational headaches, enabling us to dedicate more time and attention to patient care. We highly appreciate their support.”

“On Call Practice has been instrumental in transforming our operations. Their comprehensive solutions have removed the burdens of managing our front desk, billing, and infrastructure. We can now focus on what truly matters – providing exceptional patient care.”

“The expertise and support from On Call Practice have been invaluable to our dental practice. Their remote front desk staff, billing specialists, and VoIP system have revolutionized our operations, resulting in improved efficiency and enhanced patient experiences. We highly recommend their services.”

“The targeted marketing initiatives implemented by On Call Practice have had a significant impact on our practice. Their strategic approach and advertising efforts on the Meta platform and in local magazines have significantly boosted our visibility in the local market. We are extremely satisfied with the results.”

The Results

Revenue Surge and Enhanced Efficiency

The implementation of On Call Practice's tailored solutions delivered remarkable outcomes for the dental practice. Their remote front desk services, billing improvements, VoIP infrastructure, and targeted marketing initiatives generated a significant revenue surge of over 300%.

This reflected improved operational efficiency, higher digital campaign responses, increased website traffic, and optimized usage of magazine promo codes. The practice also enjoyed enhanced efficiency and substantial cost savings, benefiting from On Call Practice's competitively priced solutions.

  • Comprehensive Analysis
  • Tailored Solutions
  • Implementation and Integration
  • Monitoring and Continuous Improvement

Get In Touch

Got any questions? Don't hesitate to get in touch.

820 Suffolk Ave Brentwood, New York 11717

+1 (888) 252-0047