Virtual Assistants for Your Practice
On Call Practice provides reliable virtual assistants to help your practice run smoothly, efficiently, and professionally.
Assistants available now
Patient Support
Handle patient inquiries and scheduling
Billing Assistance
Manage insurance and payment processing
Documentation
Maintain accurate patient records
24/7 Support
Always available when you need assistance
Common Problems, Exceptional Solutions
Dental practices face unique challenges that impact patient care and business growth. On Call Practice provides tailored virtual assistant solutions.
The Challenges
Missed Calls & Lost Opportunities
Busy dental offices miss up to 40% of incoming calls, resulting in lost appointments and revenue.
Overworked Front Office Staff
Receptionists juggle phone calls, check-ins, and administrative tasks, leading to burnout and errors.
Scheduling Inefficiencies
Double-bookings, no-shows, and scheduling gaps disrupt practice flow and decrease productivity.
After-Hours Coverage Gaps
Potential patients calling outside business hours often go to competitors who answer their calls.
Inconsistent Patient Follow-up
Limited time for appointment reminders and recall systems leads to higher no-show rates.
Our Solutions
24/7 Call Answering
Our virtual assistants ensure every call is answered professionally, capturing every opportunity.
Front Office Support
Reduce staff workload by offloading phone duties, allowing your team to focus on in-office patients.
Intelligent Scheduling
Our assistants optimize your calendar, reduce no-shows, and fill last-minute cancellations.
Extended Availability
Capture after-hours calls and emergency requests with our extended coverage options.
Systematic Patient Follow-up
Consistent appointment reminders and recall systems to maximize patient retention.
Ready to transform your dental practice?
Join hundreds of dental practices that have increased their appointment bookings by up to 30% with On Call Practice.
Features & Benefits That Transform Your Practice
Our virtual assistants provide specialized support designed specifically for dental practices, delivering measurable improvements to your operations and patient satisfaction.
24/7 Availability
Never miss a patient call, even after hours or during peak times.
Intelligent Appointment Booking
Seamless scheduling that integrates with your practice management software.
Insurance Verification
Pre-verify patient insurance details before appointments.
Patient Communication
Handle inquiries, follow-ups, and care instructions professionally.
Call Screening & Routing
Prioritize and route calls based on urgency and purpose.
Payment Processing
Securely handle patient payments and billing inquiries.
Performance Analytics
Detailed reports on call volumes, appointment conversions, and more.
HIPAA Compliant Service
All virtual assistants are trained in healthcare privacy regulations.
Personalized Patient Experience
Assistants who understand your practice culture and patient needs.
The Results Speak for Themselves
How It Works
Getting started with On Call Practice is easy. Our streamlined process gets you up and running quickly with minimal disruption to your dental practice.
Free Consultation
We start with understanding your dental practice's specific needs, call volumes, and current challenges.
Custom Solution Design
We create a tailored plan for your practice, selecting the right virtual assistants with dental experience.
Seamless Integration
We integrate with your practice management software and phone systems with minimal disruption to your operations.
Enjoy Peace of Mind
Relax as our virtual assistants handle calls, appointments, and patient inquiries while you focus on providing care.
Free Consultation
We start with understanding your dental practice's specific needs, call volumes, and current challenges.
Custom Solution Design
We create a tailored plan for your practice, selecting the right virtual assistants with dental experience.
Seamless Integration
We integrate with your practice management software and phone systems with minimal disruption to your operations.
Enjoy Peace of Mind
Relax as our virtual assistants handle calls, appointments, and patient inquiries while you focus on providing care.
Ready to transform your dental practice?
Join hundreds of dental practices across the country that have streamlined their operations and improved patient satisfaction with On Call Practice.
Success Stories
See how dental practices like yours have transformed their operations with On Call Practice.
Dr. Smith's Dental Clinic
A busy practice with 3 dentists and 2 hygienists was struggling with missed calls and scheduling inefficiencies.
42% of calls went to voicemail during busy hours
98% call answer rate with On Call Practice
18% no-show rate for appointments
Reduced to just 4% with reminder system
"On Call Practice reduced our call wait time by 85% in just 2 weeks. Our front desk staff is now able to focus on patients in the office, and we've seen a 32% increase in new patient bookings. The ROI has been incredible."
Dr. Sarah Smith
Smile Bright Dental, Chicago
Call Wait Time Reduction
Average call wait time decreased by 85% within 3 weeks of implementation.
New Patients
+32%
Increase in new patient bookings
Staff Satisfaction
+47%
Improvement in staff satisfaction scores
"Our patients love that they always reach a real person when they call. We've seen our Google reviews improve dramatically since implementing On Call Practice."
Dr. Michael Chen
Family Dental Care, Seattle
"The insurance verification service alone has saved us countless hours and reduced our claim rejections by 38%. The ROI is undeniable."
Dr. Jessica Rodriguez
Bright Smile Dentistry, Miami
"We were skeptical at first, but within a month, we saw a 27% increase in appointments and our front desk staff is much less stressed."
Dr. Robert Johnson
Premier Dental Associates, Dallas
Frequently Asked Questions
Get answers to the most common questions about our virtual assistant services for dental practices.
Still have questions? We're here to help.
Ready to never miss another patient call?
Join hundreds of dental practices that have transformed their patient experience and practice efficiency with On Call Practice.
98%
Call Answer Rate
30%
More New Patients
40%
Less Admin Work
25%
Fewer No-Shows
What our clients are saying:
"The best decision we made for our practice this year. Our team is less stressed, our patients are happier, and our schedule is fuller than ever."
— Dr. Jennifer Williams, Smile Design Dentistry