SMS Preferences

What You'll Receive

• Appointment reminders and confirmations
• Important practice updates and announcements
• Service notifications and alerts
• Promotional offers and special communications (if opted in)

How to Opt-In

1. Send an email to [email protected]
2. Include "SMS OPT-IN" in the subject line
3. Provide your full name, phone number, and practice name in the email body
4. Specify which types of SMS communications you'd like to receive (appointments, updates, promotions, etc.)
5. You'll receive a confirmation email within 1-2 business days confirming your enrollment

Unsubscribe Options

You can opt-out of SMS communications at any time through the following methods:

Method 1: Email Request

1. Send an email to [email protected]
2. Include "SMS OPT-OUT" in the subject line
3. Provide your full name and phone number in the email body
4. You'll receive a confirmation email within 1-2 business days confirming your opt-out request

Method 2: Reply STOP

Reply STOP to any SMS message you receive from us. You'll be immediately unsubscribed from all SMS communications.

Message Frequency

Message frequency varies depending on your preferences and service needs. You may receive up to 10 messages per month for standard notifications, with additional messages during peak periods or emergencies.

Message & Data Rates

Message and data rates may apply based on your mobile carrier's plan. On Call Practice does not charge for SMS messages, but your carrier may.

Privacy & Security

Your phone number and personal information are kept secure and will never be shared with third parties. We comply with all applicable data protection regulations including TCPA and HIPAA standards.

Support

If you have questions about our SMS services or need assistance, please contact us at [email protected] or [email protected]