Our Services
Comprehensive virtual assistant solutions designed specifically for dental practices.
24/7 Call Answering
Never miss another patient call with our round-the-clock virtual reception service.
- Live call answering by trained dental professionals
- After-hours emergency triage
- Customized call scripts based on your practice protocols
- Seamless transfer to on-call staff when needed
- Detailed call logs and reporting
Appointment Scheduling
Optimize your calendar and reduce no-shows with our intelligent scheduling system.
- Direct integration with your practice management software
- Automated appointment confirmations and reminders
- Smart scheduling to maximize provider productivity
- Last-minute cancellation management
- Online scheduling portal for patients
Insurance Verification
Streamline your billing process and reduce claim rejections with pre-visit insurance verification.
- Verification of patient benefits before appointments
- Detailed breakdown of coverage and patient responsibility
- Pre-authorization for procedures when required
- Documentation of verification for your records
- Patient cost estimates before treatment
Patient Communication
Maintain consistent patient engagement with professional communication services.
- New patient welcome calls and information collection
- Post-treatment follow-up calls
- Recall system for preventive care
- Birthday and holiday greetings
- Patient satisfaction surveys
Virtual Front Desk
Provide a seamless front office experience without the overhead of additional staff.
- Patient check-in and registration
- Paperwork preparation and collection
- Coordination with clinical team
- Patient questions and concerns handling
- Waiting room management
Billing Support
Improve collections and reduce outstanding balances with professional billing assistance.
- Insurance claim submission and tracking
- Patient billing inquiries handling
- Payment processing and posting
- Outstanding balance follow-up
- Financial arrangement coordination
Custom Software Development
We develop and customize software solutions tailored specifically to your practice's unique needs.
- Custom practice management solutions
- Patient portal development and customization
- Integration with existing systems and workflows
- Automated reporting and analytics dashboards
- HIPAA-compliant secure data management
- Ongoing support and maintenance
Ready to elevate your practice?
Schedule a free consultation to learn how our virtual assistant services can transform your dental practice.